EXCHANGE
Our customized orders cannot be exchanged. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
- For products on Sale, we do not offer exchanges unless we deliver the incorrect order.
- If during delivery, customs’ duties are applicable, they will be paid in full by the customer.
- Gaity Khan is not responsible for bleeding, damage of print, or fading of colors due to washing.
PROCEDURE FOR EXCHANGE
Gaity Khan does not offer exchanges unless we deliver the incorrect order or the product is faulty. You can contact our customer service center by emailing us at gaitykhanstudio@gmail.com or can call us at +923313579898.
You may cancel your order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. Gaity Khan has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.